Online ride requests
Submit transportation requests electronically without waiting on phone calls.
For healthcare facilities
A clearer way to coordinate every patient trip.
HMR helps care teams request transportation, follow ride progress and maintain accurate trip records—without relying on repeated phone calls.
One partner dashboardRequest. Track. Confirm.
Designed for authorized facility users and accountable transportation coordination.
The HMR partner experience
Transportation visibility from request to completion.
Give your team one place to coordinate rides and review transportation activity.
Instant acceptance & updates
Receive notifications when requests are accepted, updated or require more information.
Live trip status
Monitor the progress of active passenger pickups and drop-offs.
Real-time interactive map
View the live location of active transportation trips as they occur.
Digital confirmation logs
Review electronic confirmations and transportation activity history for completed trips.
Detailed reports & timestamps
Compare scheduled and actual pickup or drop-off times to support accountability.
HIPAA-compliant activity history
Maintain a secure audit trail of request updates, timestamps and authorized user activity.
Responsive customer service
Work with a team that knows your facility, your expectations and your passengers.
Built for real workflows
Less uncertainty for care teams, patients and families.
From recurring dialysis schedules to discharge transportation, HMR pairs reliable operations with clear communication.
- 1
Submit
Authorized users enter the ride details and mobility needs.
- 2
Coordinate
HMR reviews, confirms and communicates any follow-up needs.
- 3
Track
Your team follows status and active transportation progress.
- 4
Document
Trip history and timestamps remain available for review.
Who we serve
Healthcare partners across the continuum of care.
- Hospitals and discharge teams
- Dialysis centers
- Skilled nursing and rehabilitation facilities
- Outpatient surgery centers
- Specialty care practices
- Case managers and care coordinators
Start a conversation
Tell us what your facility needs.
We’ll learn your scheduling patterns, passenger needs and reporting expectations, then outline the right transportation workflow.
Facility partnership inquiryEmail Miranda Coleman →