Door-to-door assistance
Support from pickup to drop-off so passengers can safely navigate each step.
Passenger transportation
Mobility support built around the person.
Every passenger has different needs. HMR coordinates the vehicle, assistance and timing required for a safe, respectful trip.
Common destinations
- Medical appointments
- Dialysis centers
- Hospitals
- Outpatient surgery
- Specialty care
- Rehabilitation centers
01
Ambulatory transportation
For passengers who can walk with little or no assistance.
Our drivers provide courteous door-to-door support, helping passengers navigate pickup and drop-off safely while maintaining dignity and independence.
- Light passenger assistance
- Clean, comfortable seating
- Appointment and discharge transportation
- One-way or round-trip scheduling
02
Wheelchair transportation
Lift-equipped transport with attentive securement.
HMR uses mobility-ready vehicles and trained drivers to help wheelchair passengers board, ride and exit safely.
- ADA-ready ramps or lifts
- Wheelchair securement
- Door-to-door assistance
- Space for approved mobility equipment
03
Bariatric transportation
Respectful support for higher-acuity mobility needs.
We coordinate appropriate equipment and assistance based on the passenger’s mobility requirements. Please call dispatch so our team can confirm the correct vehicle and safe transport plan.
- Pre-trip needs review
- Appropriate mobility configuration
- Trained, respectful assistance
- Facility coordination when needed
04
Reclining chair transportation
Comfortable seated positioning with added support.
For passengers who need more positioning support than a standard vehicle seat can provide, HMR offers reclining-chair transport when appropriate and available.
- Additional seated support
- Careful boarding and exit
- Comfort-conscious transport
- Scheduling based on equipment availability
What every ride includes
Care that starts before the vehicle arrives.
Professional drivers
Background-checked, drug-tested drivers trained in CPR/First Aid, passenger assistance and wheelchair securement.
Vehicle readiness
Late-model vehicles maintained, sanitized and inspected for a comfortable experience.
Responsive coordination
A team that communicates clearly with passengers, families and care facilities.
HMR provides non-emergency transportation.
We do not provide emergency medical care or ambulance services. Call 911 for any medical emergency.